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FOR OUR PATIENTS
BILLING  

Billing

Greenville Regional Hospital Payment & Healthcare Assistance Policy
Greenville Regional Hospital will submit your claim for services to your health insurance company.  All services not covered and consinurance amounts are the reponsibility of the patient and will be due within or no later than 30 days after receiving the hospital statement.  Deductibles and copayments will be due at time of service.

If you do not have health insurance coverage or are concerned that you may be underinsured for the services received, Greenville Regional Hospital has programs available that may help.  Please contact our Patient Financial Counselor at 618.664.1230, x3051 for more information.

At Greenville Regional Hospital, we are committed to working with you toward the payment of your account.

Are We a Part of Your Health Care Plan?
To better serve your health care needs, Greenville Regional Hospital participates in the following managed care plans:

  • Aetna Health 
  • Blue Cross 
  • Choice Care/Humana
  • CIGNA (PPO only) 
  • Consociate Care 
  • Corvel Corporation 
  • Employees Health Systems 
  • First Health 
  • GHP 
  • HFN 
  • HealthLink 
  • HealthNetwork America 
  • MultiPlan (Pro America, Ethix, HealthNetwork) 
  • Great West (One Health) 
  • Private Healthcare System 
  • State of Illinois Quality Care Program 
  • United Healthcare 
  • VMC Behavioral Healthcare Services.

If your plan is not listed, please let us know. You could still be eligible for in-network benefits at Greenville Regional Hospital.

We welcome your suggestions regarding our participation in additional managed care programs. Please call 618.664.0808, x3100 with information concerning other managed care plans Greenville Regional Hospital should consider.

Remember:

  • Managed care organizations can change network arrangements, benefits and/or providers without notice.
  • Some plans may not allow you to have certain tests or procedures done locally.
  • Before seeking non-emergency types of health care, check with your insurance company,

HMO or PPO network or your employee benefits department to make certain all services are covered at Greenville Regional Hospital.

Questions About Your Bill
If you receive a bill from us and have questions regarding any of the items posted on it, please contact our Patient Accounts Representatives who can personally help you sort out your bill.

Patient Accounts Representative
Patient Accounts Representative		 Accounts A through E
Accounts F through K		 Extension 3062
Extension 3052
Patient Accounts Representative Accounts L through R Extension 3053
Patient Accounts Representative Accounts S through Z Extension 3054
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Greenville Regional Hospital will bill your health insurance provider for any services received. All fees not covered by the health plan are due within or no later than 30 days from receipt of statement.

If you do not have health insurance coverage, or are concerned that you may be under-insured for the services received, we may be able to help. Greenville Regional Hospital’s Health Care Assistance Program is available for patients with accounts totaling $100 or more, if income guidelines are met.

For more information, please contact our patient accounts manager at 618.664.1230, x3050.

To download our application for healthcare assistance, click here.

At Greenville Regional Hospital, we are committed to working with you toward the payment of your account.